Welcome to Asellera (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Asellera platform, website, AI services, automation tools, and related software (collectively, the “Service”).

By accessing or using Asellera, you agree to these Terms. If you do not agree, you may not use the Service.

1. Use of the Service

Asellera provides AI-powered automation tools designed to assist businesses in managing workflows such as communications, scheduling, administrative operations, and related tasks.

You agree to use the Service only for lawful business purposes and in compliance with all applicable laws and regulations.

You may not:

• Use the Service for any illegal, harmful, or abusive purpose

• Attempt to reverse engineer, copy, or exploit the system

• Interfere with system integrity, security, or performance

• Use the Service to misrepresent identity or intent

2. Healthcare & Compliance Disclaimer

Asellera may be used by healthcare-related businesses (including dental clinics), but:

• Asellera is not a medical device

• Asellera does not provide medical advice, diagnosis, or treatment

• All outputs (including AI-generated messages, summaries, or notes) must be reviewed by a qualified professional before use in patient care contexts

You are solely responsible for ensuring compliance with applicable regulations, including but not limited to PIPEDA, PHIPA, HIPAA (if applicable), and any local healthcare privacy laws.

3. Human Oversight Requirement

Asellera systems may automate workflows such as messaging, scheduling, and documentation.

You agree that:

• AI outputs may contain errors or inaccuracies

• Human oversight is required for critical decisions

• You will review outputs before patient-facing or legally sensitive use

4. Accounts & Access

To use the Service, you may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of login credentials

• All activity occurring under your account

• Notifying us of unauthorized access

We reserve the right to suspend or terminate accounts at our discretion if misuse is detected.

5. Data & Privacy

Your use of the Service is also governed by our Privacy Policy.

By using Asellera, you acknowledge and agree that:

• We may process data to provide and improve the Service

• You are responsible for ensuring you have consent to input any personal or patient data

• We implement reasonable safeguards to protect data, but no system is 100% secure

6. AI-Generated Content

Asellera uses artificial intelligence to generate outputs including messages, summaries, and workflow actions.

You acknowledge:

• Outputs may not always be accurate or complete

• AI should not be the sole source of truth for business-critical or clinical decisions

• You assume full responsibility for use of generated content

7. Intellectual Property

All rights, title, and interest in the Service (including software, branding, workflows, and design) remain the property of Asellera.

You may not:

• Copy, distribute, or modify our intellectual property

• Resell or commercially exploit the Service without permission

You retain ownership of your own business data.

8. Third-Party Integrations

Asellera may integrate with third-party services (e.g., communication tools, scheduling systems, or APIs).

We are not responsible for:

• Third-party service availability

• Third-party data handling or policies

• Issues arising from external integrations

9. Service Availability

We aim to provide reliable service but do not guarantee:

• Continuous uptime

• Error-free operation

• Uninterrupted access

We may modify, suspend, or discontinue parts of the Service at any time.

10. Limitation of Liability

To the maximum extent permitted by law:

Asellera shall not be liable for:

• Indirect or consequential damages

• Loss of revenue, data, or business opportunities

• Errors resulting from AI-generated outputs

• Actions taken based on use of the Service

Your use of the Service is at your own risk.

11. Termination

We may suspend or terminate your access to the Service at any time if:

• You violate these Terms

• You misuse the platform

• Required by law or regulatory obligation

You may stop using the Service at any time.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the Service constitutes acceptance of updated Terms.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes shall be resolved in the courts of Ontario, Canada.

14. Contact Us

If you have questions about these Terms, contact us at:

Asellera
Email: contact@asellera.io
Website: Asellera.io